Speaker

Diana Johnstone, MSW, LCSW

Session Summary

This session will introduce participants to Artificial Intelligence (AI) and mental health practice through a social work perspective. Participants will explore ethical considerations, practical applications and gain strategies for using AI responsibly with a trauma-informed, culturally responsive lens.

Speaker

Nikki Hensler Gordon, MS, MA, LPC, CCI, CCISM

Session Summary

Digital crisis platforms such as text and chat services are reshaping access to mental health care by providing anonymous, identity-safe pathways for support. This session explores how technology reduces barriers for marginalized communities, increases help-seeking among trauma-affected populations and enhances cultural and emotional safety. Participants will learn how anonymous crisis environments support equity, reduce stigma and create new opportunities for connection, stabilization and triage within modern mental health systems.

Speakers

Jonathon Jacobs, MS, LPC

Abby Janssen, MSW, LCSW

Amber Greuel, MS, LPC

Session Summary

A discussion on everyday use of telehealth and adjacent technologies in the outpatient mental health counseling space including logistics, opening access to care and discussion of ethical best practices.

Speakers

Katy Hagmeyer, LCSW, MSW, MSEd, EdS Candidate

Chandler Gloudeman, MS Candidate

Session Summary

Individuals with hearing loss experience major mental-health access disparities due to communication barriers, limited culturally-competent providers and language-deprivation histories. This session highlights technology-driven solutions that enhance assessment, counseling, crisis response and care coordination. Using real examples from Deaf Inspire, LLC, participants will learn how teletherapy, accessible apps, digital assessments and remote-support models can expand access and improve outcomes for youth and adults with hearing loss.